Privacy Statement

Your personal data and your privacy in our physiotherapy practice.

General

The GDPR is the new law to protect privacy and personal data. Under this law, an organisation working with personal data has certain duties and the person to whom the data belongs has certain rights. In addition to this general law, specific rules for privacy in healthcare apply. These rules are listed in the Medical Treatment Agreement Act (WGBO), among others. This privacy regulation is intended to inform you of your rights and our obligations under the GDPR and the WGBO.

The physiotherapy practice

Our physiotherapy practice may process various personal data about you. This is necessary to treat you medically properly and necessary for the financial settlement of the treatment.

The duties of our physiotherapy practice

According to the GDPR, Physiotherapy Practice Amsterdamse Bos is the data controller for the processing of personal data that takes place in the practice. The resulting duties are met by the practice as follows:

Your data is collected for specific purposes:
for care delivery;
for effective management and policy.
In principle, no processing takes place for other purposes.
You will be informed that personal data about you will be processed. This can be done by your healthcare provider, but also through a leaflet or through our website.
All employees within Physiotherapy Practice Amsterdamse Bos have undertaken to treat your personal data confidentially.
Your personal data is properly secured against unauthorised access.
Your personal data will not be kept longer than necessary for proper care.

For medical data, this retention period is in principle 15 years (from the last treatment), unless longer retention is necessary, e.g. for the health of yourself or your children. This is at the discretion of the physiotherapist.

Your rights as a data subject

You have the following rights:

The right to know whether and what personal data about you is being processed.
The right to inspect and copy that data (provided that it does not violate the privacy of another person).
The right to correct, supplement or delete data if necessary.
The right to request (partial) destruction of your medical data. This can only be met if the retention of the data is not of significant interest to another person and the data is not required to be retained under a statutory provision.
The right to add a self-declaration (of a medical nature) to your file.
The right to add a self-declaration (of a medical nature) to your file.

If you want to exercise your rights, you can make this known to Physiotherapy Practice Amsterdamse Bos orally or in writing. Your interests may also be represented by a representative (such as a written agent, or your trustee or mentor).

Notes to application

You should note that, in principle, medical records are kept for a maximum of 15 years under the law.

Patient data

You must provide us with the details of the person about whom the medical record is concerned. The Medical Contract Act (WBGO) considers patients to be of age from 16 years. Adolescents aged 16 years and above who want to inspect/copy their medical records must make the request themselves.

Disclosure of your personal data to third parties

The employees of physiotherapy practice Amsterdamse Bos are obliged to treat your personal data confidentially. This means, for example, that the healthcare provider needs your explicit consent before providing your personal data. However, there are some exceptions to this rule. On the basis of a legal requirement, the healthcare provider’s duty of silence can be broken, but also when a serious danger to your health or that of a third party must be feared.

Moreover, if necessary, recorded data can be exchanged orally, in writing or digitally with other healthcare providers (e.g. the pharmacist who processes a prescription and thus receives data from the treating physiotherapist).

Transfer of your file

If you choose a new physiotherapist, it is important that they are aware of your medical history. Your medical history is in your patient record. It is usual for your current physiotherapist to transfer the file to your new physiotherapist. The current physiotherapist will do so as soon as possible , at least within a month, after you have asked your current physiotherapist to transfer the file to your new physiotherapist.

Your medical record will then be transferred by your physiotherapist by secure email (Zorgmail). You cannot take the original file with you. However, you do always have the right to see your file and have a copy of your file.

Question or complaint

Do you have a question or a complaint? For example, about who we share data with or our handling of your medical data? If so, your physiotherapist will be happy to discuss this with you. Please also see our complaints procedure for this purpose.